Privacy Policy

Last updated: August 19, 2026

1. Who I Am

This website is operated by Will Marshall ("I", "me", "we"), a sole proprietor based in Orem, Utah, providing business coaching services to cleaning and home service business owners.

2. Information I Collect

• Contact information you provide through forms on this site: name, email address, phone number, business details.
• Communications data: records of your correspondence with me, including email and SMS message contents, when you contact me or I contact you.
• Usage data: standard website analytics such as pages visited and device information.

3. How I Use Your Information

• To respond to your application and communicate about coaching services.
• To send appointment reminders, confirmations, and service notifications you have requested.
• To send marketing communications where you have expressly opted in.
• To comply with applicable law.

4. SMS Consent and Third Parties

Mobile information, including text messaging originator opt-in data and consent, will not be shared with third parties or affiliates for marketing or promotional purposes. Such information is used solely to deliver the SMS communications you have consented to and to administer the SMS program (for example, handling STOP and HELP requests).

5. Opt-In Consent for SMS Communications

I obtain your express opt-in consent before sending you SMS communications. You may opt in by:

• Checking the SMS consent checkbox on a form on this website.
• Providing your phone number and verbal or written consent during a call or conversation.

6. Opting Out

You may opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance. You may opt out of email communications using the unsubscribe link in any email.

7. Cookies and Tracking

This website may use basic cookies and standard analytics to understand site usage (pages visited, device type). No advertising trackers are used, and no tracking data is sold or shared for marketing purposes. You can disable cookies in your browser settings at any time.

8. Data Retention and Security

I retain personal information only as long as necessary for the purposes described above and take reasonable measures to protect it. I do not sell personal information.

9. Contact

Questions about this policy: use the form on the homepage of this site or reply to any message you receive from me.